** UPDATE **
I now have the Collector’s Edition in hand and already installed. I had a friend tell me our local Best Buy did indeed have copies of it in-store (even though their website assured me weeks ago that it would not be available for in-store pickup if I ordered it online… how confusing), so I went over there the minute they opened on Wednesday morning and brought one home. I am a very happy WoW nerd right about now. I also called Target and cancelled my order, so that’s taken care of. Now if only I still weren’t too busy with Christmas to stay logged in every waking hour.

Blizzard, I love you. I really, REALLY, love you. And I am so very excited that Cataclysm is here. Except that, I’m not because mine isn’t. Here, that is. Hence the reason for this letter. Why isn’t my Cataclysm Collector’s Edition here yet? I mean, I know I ordered it from Target and that you are not responsible for shipping it from Target to me… but yet, you are responsible for them not having shipped it to me yet.

Today is December 7th. Launch day! My copy of the expansion was not allowed to be shipped before today, and I just don’t understand. I mean, I do understand why it couldn’t be shipped out when I ordered it, or even why it couldn’t be shipped out 2 weeks ago. But why couldn’t it have been allowed to leave the warehouse 2 days before launch day? Then I would have it tomorrow or the next day instead of having to wait until next week (in all probability). The fact that you didn’t turn the expansion on until 12:00am PST just proves my point. You have the power to prevent people from playing it after it’s installed until you are ready for them to play it. Why couldn’t I have received it in the mail yesterday and had it installed and ready to go when the clock struck the magic number? Having it in hand wouldn’t have gotten me in any quicker than anyone else.

I know what you’re gonna say… I could have easily purchased the digital download and would have been playing instantly. Or, at the very least, I could have attended one of the several launch parties in my area and carried it home with me in just a few hours. And yes, you are most certainly correct. Except that I wanted the Collector’s Edition and not the digital downloaded one. I wanted the box, the disk, the art book, the cd. I wanted it in my hands so that I could hug it and squeeze it and call it George. Maybe even snuggle up with it on my pillow at night. I checked all the area stores weeks ago and from what I saw, the Collector’s Edition was not available for in-store pickup in my area. So, I ordered it online. And now I sit here waiting.

To make matters worse, I had prepared myself for the wait and convinced myself that I could finish up some quest lines in Northrend while everyone else was falling all over themselves in the new areas. Then, when I got there in 5 or 6 days, things would be cleared out a bit and I could enjoy myself. But this morning I received an email that tore apart all of my optimism and prompted me to write this letter. I got an email from Target… “Thank you for shopping at Target.com. We wanted to let you know that there is a delay with one or more items in the order you placed…” Cry. Sob. QQ. I don’t think I’m gonna make it. Blizzard, you have made me emo.

In closing, I just want to say that when the next expansion comes out please consider allowing it to be shipped 2 days or so before launch date. I don’t care too much about logging in at the exact moment it goes live, but it would be nice not to have to wait a week on it.

Also, please consider not launching an expansion so close to the holidays ever again. I ended up about 80 quests short of Loremaster before patch 4.0.3a hit and although I obviously should have been questing harder earlier in the game, I believe I would have made it if I hadn’t spent the weekend before the patch out of town for 4 days celebrating Thanksgiving with my family. And now this month I have to wrap presents, attend parties, decorate, clean, bake, visit family out of town, go shopping for gifts, etc. It really sucks that it came so close to Christmas. But, I am simply speaking for myself and I know there are millions of others out there who are logged into Cataclysm right now with not a care in the world. And those people… they make me jealous.

Forever yours,
Elfindale of Azuremyst

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Comments on: "Open Letter To Blizzard" (3)

  1. Rosey,The same thing happened to me. Target sent me a note today–*release day*–saying my order has been "delayed."If their website had given indication that their stock was low, or out, I would have still had the opportunity to find the collector's edition elsewhere. If Target cancels the order, I'm going to be insanely mad.Also–Blizzard did allow companies to ship it out early. Amazon, for instance, had Release Day Delivery. Target is just awful, but they were one of the last places still selling the CE.

  2. I didn't realize that Amazon and others had Release Day Delivery. Probably because I didn't decide I wanted a CE at the same times the others were offering them. When I checked Amazon and Best Buy and others, I didn't see it available. I did see it on Walmart.com, but they had a disclaimer to say that they couldn't garauntee the CE and my money would be refunded if they couldn't fill my order. As far as the delayed shipment from Target, I took care of that Wednesday morning. A friend of mine told me our local Best Buy had CE's still available after their launch party Tuesday night so I went over there as soon as they opened on Wednesday and bought one. Then, I called Target and cancelled my order. Next time there's an expansion, I will have to figure something different out… this was way too stressful. Good luck to you, I hope you get one.

  3. […] on that subject, December 7 marked my 3rd yr anniversary at World of Elfi. It all began with an open letter to Blizzard. Ah, I used to be so entertaining. To myself, if no one else. I was fine with entertaining myself […]

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